Ravi Shankar– Indian

Chief Executive Officer

Ravi began his insurance career with New India Assurance –the largest Indian non-life insurance company. Held key leadership roles there including Country Manager for one of their Gulf Operations. On the eve of India’s insurance market liberalization he joined Principal-a fortune 500 American insurance company and he was the CEO for their joint venture insurance broking project in India, along with the two of the largest government owned banks-the first of its kind in Asia. Subsequently he was invited to set up a new composite insurance company -Al Medina Insurance Company in Oman. Thereafter he became CEO of one of the country’s largest composite insurance company and effected massive turnaround in their operations and profitability. He moved back to India in 2014 to initiate start up e-commerce ventures in insurance and customised holiday.

Ravi holds Post Graduate Diploma in Business Management from IMT- one of the premier business management school in India and is a Fellow of Insurance Institute of India. He has also qualified the mandatory exam for Principal Officer for Composite Insurance Broking Company of IRDA, the Indian insurance regulator.

Rukia Goronga - Tanzanian

Deputy CEO

An Associate from the Insurance Institute of India, Rukia is one of the longest serving and most experienced members of the Reliance team. A well-known name in the local insurance market, Rukia is very well versed with the diverse facets of non-life insurance business and its servicing. She leads a compact team on all matters concerning underwriting and reinsurance. Her flair for balanced & quick response together with customer centric approach stands her out from the group of insurance professionals in this market.

Ms.Flora Makule - Tanzanian

Head of Finance

Flora is an Associate Public Accountant (ACPA) Tanzania, and holder of Advanced Diploma holder in Accounting from the Institute of Accountancy Arusha and Master degree in International Business from University of Dar es Salaam. She joined Reliance in May 2018 from Akiba Commercial Bank plc where she served for more than 9 years. Prior to that, she worked as audit intern with Ernst & Young. Flora has a vast knowledge in Financial Management and Planning, Statutory Reporting and compliance matters in Financial Sector.

Mr. Adam Samson - Tanzanian

Head of Marketing

Adam Samson Adam graduated with B.com Marketing from University of Dar es salaam in 2004 and thereafter joined standard chartered Bank as a Relationship manager, while in Standard chartered Bank he rose through the ranks and held managerial positions at the head office In 2018 he joined Reliance Insurance Company as the Head of Marketing and Business Development. Adam has brought to Reliance Insurance a wide knowledge and experience in Marketing and Business Development

Cornel Joachim- Tanzanian

Head of UW/RI

Cornel is a degree holder in Computer Science from the University of Dar es Salaam, He joined Reliance Insurance in February 2011 from Diamond Motors Ltd where he served for more than 5 years, he came into the Management team with more than 6 years of experience in IT industry with knowledge in different MISs’ and IT in general, he attended several trainings and seminars including Unix Administration and CQCS Administration & PL/SQL Fundamentals & Oracle Administration I. He is also an Associate of Insurance Institute of India (AIII)

Mr. Joel Mwakalebela - Tanzanian

Head of Claims

Joel graduated with B.com Marketing from Open University of Tanzania in 2010. He joined Reliance insurance in 2002 and served in for seven years before joining MGen Tanzania Insurance as Assistant Claims Manager in 2009. In 2018 Joel re-joined Reliance Insurance Company as the Head of Claims bringing in his experience in management of claims. He also hold licentiate certificate from Insurance Institute of India (III)

Athanas Tairo - Tanzanian

Head of Internal Audit

Athanas is a Holder of Bachelor degree in Accounting from the Open University of Tanzania and a Certified Public Accountant (CPA), Tanzania. He holds Diploma in Education from Korogwe teachers College. He joined Reliance in June 2014 as Assistant Internal Auditor after a stint of more than 5 years as a teacher in several schools. He also hold licentiate certificate from Insurance Institute of India (III).

Ms. Upendo S. Minja

HR & Admin Manager

Upendo is a M.B.A in Human Resources Management and a Bachelor degree in Public Administration from University of Dar es Salaam. She has valuable knowledge and experience in business management issues from various local and international short courses, workshops and seminar. She joined Reliance Insurance in January 2014 before she worked for more than seven years with one of the leading private sector organization in Tanzania handles issues of Human Resources, Administration and Public Relations.

Mr. Raphael Urassa - Tanzanian

Branch Manager, Arusha

Raphael is a graduate with the Degree of Bachelor of Science in Insurance and Risk Management in 2011 from Institute of Finance Management (IFM). He worked at Metropolitan Tanzania Insurance Company Ltd from 2011 to April 2014 as a Policy Administrator. He joined Reliance Insurance Company Ltd in May 2014 as Insurance Officer and was elevated to Branch Manager in 2019.

Ms. Joyce Kasege

Branch Manager, Mbeya

Joyce is a Graduate in Business Management Studies from Leeds Metropolitan University –UK, She is also an Associate of Insurance Institute of India (AIII), and a Chartered Banker (CIB - UK), worked in Banking industry for 10 years before joining insurance industry with Reliance Insurance Co.(T) Ltd in 1999.

Ms. Monica Kijuu

Asst Branch Manager, Mwanza

Monica is a graduate with advance Diploma in Insurance and Risk Management in 2009 from institute of Finance Management and Post Graduate in Finance Management in 2011 from St Augustine University. Worked at Corporate Insurance Brokers as underwriter and later became Principal Officer. She joined Reliance Insurance Company Ltd in 2010 as Unit Leader and was elevated to Assistant Branch Manager in 2013.

Mr. Rajab Musa

Manager, DSM City Office

Rajab is a holder of Postgraduate Diploma in Insurance and Risk Management from the Institute of Finance Management. He holds also Bachelor of Arts Degree with Sociology from the University of Dar es Salaam. He joined Reliance Insurance in July 2015 after serving Alliance Insurance for more than 5 years. He has rich knowledge in Underwriting and Marketing. A well networked manager with extensive customer service experience.

Our Market Interface

We transact through selected leading brokers, our dedicated agents and in exceptional cases, directly with the customers.

Our Reinsurers

Our reinsurance programs are led by Africa Re. The other reinsurers are GIC Of India, Tan Re, PTA Re, East Africa Re and Ghana Re